Skip to main content

Highlands Fiber Network

Community-Owned Fiber to the Home

Highlands Fiber Network (HFN) is a community-owned, state-of-the-art fiber network providing data, voice, and other advanced communications services to the community. 

For rates and information, visit highlandsfibernetwork.com.

Contact

For customer service:
HFN Customer Support Center (Available 24/7)
425-427-0999
support@hfnservices.com
highlandsfibernetwork.com 

For general inquiries:
Jeremy Fallt
HFN General Manager

425-394-4184
jfallt@hfn.com

Visit

Office: 2550 NE Park Drive, Issaquah, WA, 98029 (inside Blakely Hall) 
Hours: By appointment only
Get Directions

Benefits of HFN service include

  • Fast, reliable, secure fiber internet connectivity
  • Gigabit speeds available
  • Symmetrical download and upload speeds
  • No bandwidth caps, no throttling
  • Low-cost telephone service

Fees

HFN payments are not part of your homeowners association dues or other community payments. Homeowners pay a $250 connection fee required at closing and a minimum monthly periodic fee, billed monthly after closing. Plan upgrades and other services are available at an additional cost. 

Issaquah Highlands homes and buildings part of the Covenant for Community are required to take a minimum level of HFN service. Non-covenant homes can subscribe to HFN services; however, they must join the Covenant for Community to receive gigabit service. 

Learn more about HFN fees on highlandsfibernetwork.com.

Documents & Resources

Account
Login

Login

Pay Bill
Online

Pay Now

HFN
FAQs

Learn More

Check HFN
Network Status

Check Status

Check Current
Internet Speed

Check Speed

HFN
By-laws

Download PDF

HFN Board of
Directors & Staff

Learn More

Recent News

HFN
January 23, 2024

HFN Download: Keeping the Light on (In the Winter)

Winter can be a trying time for people living in the Pacific Northwest. The lack of daylight can wreak havoc…Learn More
HFN
November 14, 2023

HFN Download: Top Questions from Users Last Month

It will come as no surprise to anyone that the top question for Highlands Fiber Network (HFN) in the past…Learn More
ConnectionsHFN
October 23, 2023

HFN Download: Your Neighborhood Internet Service Provider

Highlands Fiber Network (HFN) is a good neighbor. First, we’re owned by the community, not profit-driven executives. The HFN Board…Learn More
HFN
July 25, 2023

HFN Download: Top Questions from Users in June

Highlands Fiber Network (HFN) is busy making necessary upgrades to the existing fiber infrastructure within Issaquah Highlands. Be on the…Learn More

Have questions about HFN?

Learn more on the HFN website. 

Visit HighlandsFiberNetwork.com